How Can We Help?
Find answers to common questions or get in touch with our support team
Contact Support
Send us a message and we'll get back to you within 24 hours
View Pricing & Plans
Compare plans and find the best option for your needs
Frequently Asked Questions
What file types can I upload?
Learnlo supports PDF, DOCX, MP3, MP4, WAV, JPG, PNG, and WebM files. You can also paste YouTube URLs for video processing. Maximum file size depends on your plan.
How long does it take to generate a Learn Pack?
Most Learn Packs are ready in under 10 seconds for topic extraction. Full content (flashcards, quizzes) generates on-demand when you start studying.
How long are my Learn Packs stored?
Guest and Free plan packs are stored for 7 days. Plus plan packs are stored for 3 months.
What happens if I reach my monthly pack limit?
You can wait until the next month when your quota resets, or upgrade to Plus for 25 packs per month. Your existing Learn Packs remain accessible.
Can I cancel my subscription anytime?
Yes, you can cancel at any time via account settings. You'll continue to have access to paid features until the end of your billing period.
Still Have Questions?
Can't find what you're looking for? Our support team is here to help.
Contact Support